We collect what you put on your profile, the messages you send, and the information the app needs to show you people nearby.
Other members see your profile, and how far away you are only if you choose to show it, in whole miles. Never your exact location.
We don't sell your information, we don't show ads, and there are no advertising trackers in the app or on this website. To see how the app is used, we use one analytics service that never learns who you are, and you can turn it off.
Your face check selfie is looked at by a person and deleted once the check is done.
You can download everything we hold about you, fix it, or delete your account, all from Settings in the app.
When you delete your account, your profile, photos, answers, matches and messages are deleted. We keep a small record of who held the account for one year, for safety reasons explained in section 9.
This summary is here to help. The full policy below is what counts.
1. Who this policy covers
This policy explains how Zynetra Digital Innovations Limited ("Intime", "we", "us"), the company that runs Intime, handles personal information when you use the Intime app, this website (intimeapp.co), or contact us. It applies alongside our Terms of Service. Intime is only for adults in the United States. The company is registered in Nigeria (RC 9909163).
2. What we collect
Information you give us
Account details: your email address, your US phone number if you sign up with one, your password (stored only in scrambled, hashed form), and your first name.
About you: your date of birth, your gender, who you'd like to meet, and the age range and distance you're looking within.
Your profile: up to 6 photos, your answers to prompt questions, voice prompts, your bio, and any other details you choose to add, such as height, your job and company, school, hometown, religion, ethnicity, political views or lifestyle. All of these are optional.
What you do on Intime: the photos and answers you like, the comments you add, Moments you send, people you pass on, matches, and the messages you send in chats.
The face check: the selfie you take so we can confirm your photos show you.
Reports, appeals and support: what you tell us when you report someone, flag something, appeal a decision, or email us.
Your settings: for example your notification choices, whether your city is shown, hidden words, and who can message you.
Information collected when you use the app
Location: if you allow it, your phone's location, so we can show you people nearby and keep up with you when you travel. Intime needs it to work: without it we can't tell who is near you. With Intime+ you can also choose another city to search from. We store coordinates to work out distances; other members never see them (see section 5). We also keep a 90-day history of the locations your phone reports, with the country of the network it used, to spot faked locations.
Device information: your phone's model, operating system, app version and language, a push notification token so we can send you notifications, and a random identifier the app creates for itself when it first runs. We use that identifier to stop banned people from coming back with a new account. It isn't your phone's advertising ID or serial number, and we don't read either.
Activity: when you sign in and were last active, and records of what you've done in the app (for example, how many likes you have left today).
How you use the app: which screens you open and what you do there (for example, that you liked someone or sent a message), with the app version and the kind of phone. It is recorded under a code that doesn't identify you, and never includes your name, contact details, what you write, your photos, your age, gender, who you'd like to meet or where you are. You can turn it off in Settings, then Privacy, under Help improve Intime.
Crash reports: when something breaks in the app, what went wrong and on which screen, with email addresses, phone numbers and anything you typed removed.
Technical logs: your IP address, the date and time of requests to our servers, and the network and country each sign-in came from, which we use for security and to fix problems.
Information from others
Google or Apple sign-in: if you sign in this way, we receive your name and email address from them. With Apple, this may be a private relay address.
App stores: when you buy Intime+, Apple or Google (through the service we use to manage subscriptions) tells us what you bought, when, the price, your country, and whether it renewed, was refunded or canceled. We never see your card or bank details.
Other members: things other people tell us about you, for example in a report.
3. Sensitive information
Some information on a dating app is sensitive, and several state laws give it extra protection:
Who you'd like to meet can reveal your sexual orientation.
Your precise location, from your phone.
Photos of your face, including your face check selfie.
Your religion, ethnicity and political views, if you choose to add them to your profile. They are optional, they are shown on your profile, and "Prefer not to say" is never shown.
We collect these only with your consent, which you give when you enter them or allow access, and we use them only to run Intime: to show you and others the right people nearby, and to keep members safe. We don't use them to profile you for advertising, and we don't sell or share them for that purpose. You can withdraw your consent at any time by turning off location access, changing your settings, or deleting your account.
We don't create face templates or other biometric identifiers. Your face check selfie is compared with your photos by a person on the Intime team, not by face-recognition software, and it is deleted as soon as they have made a decision. We remove the location data from the selfie file before the reviewer sees it.
4. How we use it
To run Intime: to create your account, show your profile, show you people who match your preferences and distance, deliver likes and messages, and send you notifications.
To keep people safe: to check that photos show the person who owns the account, review reports and flagged content, stop scams and abuse, enforce our Terms, keep banned people from returning, and work with law enforcement when the law requires it or when someone's safety is at risk. Profiles, photos and messages may be checked by people for this purpose; new photos are also checked automatically (see section 6), and messages are checked automatically for signs of trouble, such as requests for money or sign-in codes, or hurtful language. Some of these checks act on their own when they see a clear pattern: they can close an account until a person accepts an appeal, or keep it out of Discover until a person has looked. As well as what you do on Intime, they look for signs that a location is faked, such as moving faster than a plane or a US location on a foreign network. A person checks every account closed this way, and you can appeal.
To handle Intime+: to give you what you paid for, and keep records we're required to keep.
To talk to you: to send sign-in codes and account and safety emails, answer your questions, and, only if you've chosen to get them, send news and offers.
To improve Intime: to understand what works and fix what doesn't. For this we use a product analytics service and an error monitoring service (see section 6), which receive only what section 2 describes under How you use the app and Crash reports.
To meet legal duties: for example tax records, responding to valid legal requests, and reporting child sexual exploitation as federal law requires.
5. What other members can see
Your first name, age, photos, prompt answers, voice prompts, bio and the other details you add to your profile.
How far away you are, only if you turn on showing your distance, in whole miles, rounded up and never less than one. Never your exact location.
Your city, unless you turn it off in Settings.
Whether you're Verified, and whether you've been active recently.
If you like someone, what you liked and the comment you wrote. If you match, the messages you send them.
If they have Intime+, whether you've read their message.
Anything you send to another member can be saved or shared by them, so please think before sending something you wouldn't want seen elsewhere. If you pause your profile or use Incognito, fewer people will see you. If you unmatch or block someone, they can no longer see your profile or message you.
6. Who we share it with
We share personal information only in these situations:
Companies that run parts of Intime for us. These are service providers bound by contract, and they may use your information only to do that work for us:
Hosting: the servers and storage where Intime runs, in the United States.
Email delivery: sends our emails.
Text messaging: sends sign-in codes by text.
Subscription management: keeps track of Intime+ subscriptions bought through the stores.
Push notifications and app updates: deliver notifications to your phone and keep the app up to date.
Live messaging: tells the app the moment a message arrives. It sees your phone's internet address and a member number, never what anyone writes.
Error monitoring: receives reports when something breaks in the app or on our servers, with email addresses, phone numbers and what you typed removed.
Product analytics: receives what is done in the app under a code that doesn't identify you, as section 2 describes. It works only for us, never for advertising.
Photo safety checks: looks at each new profile photo for nudity, violence and signs that the person may be under 18, so we can stop it before other members see it. Anything that isn't clear-cut is decided by a person. It estimates age; it doesn't create or keep face templates.
Apple and Google: sign-in, app store purchases, and notifications on their phones.
Other members, as described in section 5.
For safety and the law. We may share information with law enforcement, courts or government bodies when we believe in good faith that the law requires it, or that it's needed to prevent harm to someone, to investigate fraud or abuse, or to protect Intime and its members. We report child sexual exploitation to the National Center for Missing & Exploited Children, as federal law requires.
If Intime changes hands. If Intime is sold, merged or reorganized, your information may pass to the new owner, who must keep protecting it as this policy says. We'll tell you before that happens.
With your permission, in any other case.
7. What we never do
We don't sell your personal information.
We don't share it for targeted advertising, and there are no ads in Intime.
We don't use advertising trackers in the app or on this website, and the analytics service we use for the app works only for us, never for advertising.
We don't use your photos in advertising outside the app without asking you first.
We don't share your information with other companies for their own marketing.
Because we don't sell or share information for advertising, there is nothing to opt out of. We still treat a Global Privacy Control signal from your browser as a request to opt out.
8. This website
intimeapp.co doesn't use tracking cookies or analytics, and keeps nothing in your browser. Our server keeps ordinary technical logs of visits (IP address, page, time) for security.
9. How long we keep it
While you have an account, we keep your information so the app can work.
When you delete your account, your profile, photos, answers, voice prompts, matches and messages are deleted from Intime straight away. They leave our backups within 30 days, as the backups roll over.
A record of who held the account, such as the name, email address and phone number, is kept for one year after deletion and then removed. It holds no photos, messages or location. We keep it because someone harmed by a member often reports it after that member has deleted their account, and the police ask us who it was.
Reports about you, and a copy of the content that was reported, may be kept after your account is deleted so safety concerns can still be dealt with.
Your face check selfie is deleted as soon as a decision is made.
Information about suspected child sexual exploitation is kept for at least one year, as federal law requires.
Purchase records are kept for as long as tax and accounting law requires.
A banned account's device identifier is kept to stop the same person returning.
Location history, the locations your phone reported and the country of the network it used, is kept for 90 days.
Sign-in records, the network, country and time of each sign-in, are kept for six months.
Technical logs are kept only as long as they're useful for security and fixing problems.
10. How we protect it
Everything between the app and our servers travels encrypted (HTTPS). Passwords are stored only in hashed form. Access to member information is limited to the people who need it to run and moderate Intime, and every action they take in our tools is recorded. Photos are rebuilt from the picture alone when they're uploaded, so hidden details such as where a photo was taken are removed. No system is perfectly secure, so we can't promise that information will never be accessed without permission. If a breach affects you, we'll tell you as the law requires.
11. Your choices
See and download your information: Settings, then Privacy, then Download your data.
Correct it: edit your profile and settings at any time.
Delete your account: Settings, then Delete account. Without the app, see Delete your account.
Location: turn off location access in your phone's settings; Intime then keeps using the last location it had until you update it. Hide your city from your profile in Settings.
Be seen less: pause your profile, or use Incognito with Intime+.
Notifications: change them in the app or in your phone's settings.
News and offers by email: use the unsubscribe link in any of them, or the switch in the app's notification settings.
12. Your rights under state law
Depending on where you live, laws such as the California Consumer Privacy Act and similar laws in Colorado, Connecticut, Virginia, Utah, Texas, Oregon and other states give you rights over your personal information. We give these rights to every Intime member, wherever in the United States they live:
to know what personal information we collect, use and share, and to get a copy of it in a form you can take elsewhere;
to correct information that's wrong;
to have your information deleted;
to opt out of the sale or sharing of your information, targeted advertising, and profiling that has legal or similarly significant effects. We don't do any of these;
to limit how sensitive information is used, and to withdraw consent you've given;
not to be treated differently for using any of these rights.
Most of these you can do yourself in the app (section 11). For anything else, email [email protected] from the email address on your account, or tell us the phone number on it. We'll check it's really you before acting, and we'll reply within 45 days. You may use an authorized agent, who will need your signed permission. If we turn down your request, you can appeal by replying to our answer with "Appeal" in the subject line. If you're still unhappy, you can contact your state's attorney general.
California residents: in the last 12 months, we have collected the categories of information described in section 2: identifiers, personal characteristics, commercial information (purchases), internet and device activity, location, audio and visual information (photos and voice prompts), and sensitive information (section 3). We collected them from the sources and for the purposes described in sections 2 and 4, and disclosed them only to the recipients in section 6. We have not sold or shared personal information for advertising, and we have no actual knowledge of selling or sharing information about anyone under 16. We don't disclose personal information to others for their direct marketing.
13. Children
Intime is only for adults 18 and over. We ask for your date of birth and don't let anyone younger sign up. If we learn that a person under 18 has an account, we close it. If you believe a minor is using Intime, please report the profile in the app or email [email protected].
14. Where your information is kept
Intime's servers are in the United States, and your information is stored there. The company that runs Intime is in Nigeria, and the people on its team may see your information from there when they need to, for example to answer you or to look into a report. Some of the companies in section 6 may process information in other countries; when they do, they are bound to protect it.
15. Changes to this policy
If we change this policy in an important way, we'll tell you in the app or by email before the change takes effect. The date at the top of this page shows when it last changed.
16. Contact
Privacy questions and requests: [email protected].
Anything else: see our Contact page.
By post: Zynetra Digital Innovations Limited, Landwey Investment Limited, Oko Addo, Ajah, Lagos 101245, Nigeria.