Effective October 27, 2026.
It says that most disagreements between you and Intime will be settled by individual arbitration, not in court, and that you give up the right to take part in a class action. You can opt out of arbitration within 30 days of creating your account. Section 18 explains how.
This summary is here to help. The full terms below are what count.
By creating an Intime account, or by using the Intime app or intimeapp.co, you agree to these Terms of Service, to our Privacy Policy, and to the Community Guidelines (together, "the terms"). If you don't agree, please don't use Intime.
In these terms, "Intime", "we", "us" and "our" mean Zynetra Digital Innovations Limited, the company that runs the Intime app and this website. Intime is a service for people in the United States; the company that builds and runs it is registered in Nigeria (RC 9909163). "You" means the person using it. "The service" means the app, this website, and everything offered through them.
You may use Intime only if all of these are true:
If any of these stops being true, you must stop using Intime and delete your account.
You can create an account with an email address, a US phone number, Google or Apple. You agree to:
You are responsible for everything that happens on your account. We may ask you to confirm your email address or phone number, or to do a face check, before you can use some parts of the service.
The face check asks you to take a selfie in the app. A person on the Intime team compares it with your profile photos. If they match, your profile shows a Verified badge. The selfie is deleted once the check is done.
If you later change most of your photos at once, you'll be asked to do the check again, so the badge keeps matching your face. We may remove a badge if your photos stop matching.
A Verified badge means only that the photos appear to show the person who took the selfie. It doesn't confirm a person's name, age, job, intentions or history, and it isn't a background check.
Intime works only if people can trust each other. When you use it, you agree not to:
The Community Guidelines put these rules in plain words. If you see someone breaking them, please report them from their profile or from your chat.
We build Intime with safety in mind: your exact location is never shown, photo files are cleaned of hidden location data, reports are reviewed by a person, and every chat has safety tools and a link to the Safety Center. But we cannot control what people do, and we are not responsible for how any member behaves, on Intime or off it.
We do not run criminal background checks or check the identity of our members. We may, but don't have to, check members against public records or sex offender registries.
You are responsible for your own interactions with other members. Take your time, meet in a public place, tell a friend where you'll be, and never send money to someone you've met online. Our safe dating tips have more. If you are ever in danger, call 911.
Your photos, answers, voice prompts, bio and messages stay yours. To run Intime, we need your permission to use them, so by posting them you give Intime a worldwide, non-exclusive, royalty-free license to store, copy, show, adapt (for example, resize a photo or clean its file data) and distribute them, only for the purpose of running, improving and promoting the service inside the app. This license ends when you delete the content or your account, except for copies we must keep for the reasons in our Privacy Policy, or that other members already hold, such as messages you sent them.
We will never use your photos in advertising outside the app without asking you first.
You promise that you have the right to post what you post, that it doesn't break these terms or the law, and that it doesn't infringe anyone else's rights. You are responsible for it.
Other members' content belongs to them. Don't copy it, share it outside Intime or use it for anything other than getting to know them on Intime.
Photos, profiles and messages may be checked, by software and by people, when they are posted and when they are reported. You can report a whole profile or a single photo, answer, voice prompt, bio or message.
If you break these terms, we may remove content, limit what you can do, give you a warning, suspend your account for a time, or remove you from Intime permanently. How we respond depends on how serious it is, and we may act without warning where someone's safety is at risk. We may also keep information and share it with the police where the law allows or requires it.
Some of this happens automatically. When our systems see a clear pattern, such as asking several people for money, sending threats, the same link to many people, or a location that looks faked, they can close an account until a person accepts an appeal, or keep it out of Discover until a person has looked. A person on our team checks every account closed this way, and you can appeal it like any other decision. We never close an account permanently without a person deciding to.
If we act on your account, you'll be told in the app, and in most cases you can appeal from there. A person will review your appeal, and you'll hear back in the app and by email. Our decision on an appeal is final, but it doesn't take away any rights you have under section 18.
Intime is free. The free plan includes a set number of likes each day and Moments each week, and every match and message. Intime+ is an optional subscription that removes the like limit, gives a set number of Moments each day, and adds features such as seeing who liked you, Incognito and read receipts. What's included is shown in the app before you buy, and it may change over time.
Free trial. New members may be offered a free trial of Intime+, taken through the App Store or Google Play. You confirm a payment method with the store, and you are not charged during the trial. When it ends, the plan it was for starts and is charged at the price shown before you accepted, unless you cancel in your App Store or Google Play subscription settings at least 24 hours before the trial ends. Each person can have the trial once, and we may change or end the offer for people who join later. A free first month given with no card between September 29 and 30, 2026 runs to its end and is never charged.
Paying through the store. Purchases are made through the Apple App Store or Google Play, and they are also subject to that store's terms. The store takes your payment, and its prices are shown in the app, in US dollars, before you confirm. Sales tax may be added.
Automatic renewal. Intime+ renews automatically at the end of each period (a week, a month or three months, depending on the plan you choose), at the price you agreed to, until you cancel. You'll be charged within 24 hours before each new period starts. To stop it renewing, cancel at least 24 hours before the end of the current period, in your App Store or Google Play subscription settings. Deleting the app or your account does not cancel a subscription.
Changing plans. If you switch to a different Intime+ plan, the new plan starts when your current one ends.
Refunds. Because the stores take the payment, refunds are handled by them, under their rules. For Apple, go to reportaproblem.apple.com. For Google, use Google Play's order history. Except where the law or section 10 says otherwise, we don't give refunds for part of a subscription period you've already started.
Price changes. If the price of your plan goes up, we or the store will tell you before it takes effect, and you can cancel before you are charged the new price.
Moments and other features have no cash value, can't be sold or transferred, and aren't money you own.
If you live in Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island or Wisconsin, you may cancel your Intime+ purchase, without penalty or obligation, at any time before midnight of the third business day after the day you bought it.
To cancel, send us a signed and dated notice saying that you're canceling this agreement, or words of similar effect, together with the email address or phone number on your Intime account. Email it to [email protected]. If you bought through Apple, please also ask Apple for the refund at reportaproblem.apple.com, because Apple holds the payment.
If you die or become disabled before the end of your subscription, you or your estate can ask for a refund of the part of the payment that covers the time after your death or disability. If you move more than 25 miles from your home to a place where Intime has no members nearby, you may ask to cancel and get a refund for the time left. Write to [email protected] in either case.
If you give us a phone number, you agree that we may text it the codes needed to sign in and to confirm the number. Your carrier's message and data rates may apply. We don't send marketing texts.
We'll email you about your account and your safety, such as sign-in codes, security alerts, and replies to reports and appeals. You can't turn these off while you have an account. News and offers are only sent if you choose them, and every one has an unsubscribe link. You can also switch them off in the app's notification settings.
Push notifications can be turned on or off in the app and in your phone's settings.
Our Privacy Policy explains what we collect, how we use it, who we share it with, and the choices you have. Other members never see your exact location, and see your distance only if you choose to show it.
The Intime name, the two-stroke mark, the app, this website and everything in them that isn't members' content belongs to Intime and is protected by law. We give you a personal, limited, revocable, non-transferable license to use the app for your own, non-commercial dating, as these terms allow. You may not copy, change, sell or build on any part of it, or use our name or mark, without our written permission.
If you send us ideas or suggestions, we may use them freely, without paying you or owing you anything.
If you believe something on Intime infringes your copyright, email [email protected] with:
We remove material that infringes copyright, and we close the accounts of people who do it repeatedly.
Intime works with services run by other companies, such as Apple, Google and the providers that send our texts and emails. Your use of those services is also covered by their own terms, and we aren't responsible for them. Links to other websites are there for convenience; we don't control those sites.
We work hard on Intime, but we provide it "as is" and "as available". As far as the law allows, we make no promises of any kind, express or implied, including that the service will be uninterrupted, secure or free of errors, that it is fit for a particular purpose, or that it will help you find a match or a relationship.
We are not responsible for what members say or do, on Intime or off it, and we don't guarantee that anyone is who they say they are. Some states don't allow some of these disclaimers, so some may not apply to you.
As far as the law allows, Intime will not be responsible for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data or loss of goodwill, arising from your use of the service or from anyone's conduct on it or off it, even if we were told such damages were possible.
As far as the law allows, our total responsibility to you for all claims will not be more than the greater of the amount you paid us in the 12 months before the claim arose, or $100.
Nothing in these terms limits responsibility that the law doesn't allow us to limit, such as for fraud, or for death or injury caused by our gross negligence or willful misconduct.
Talk to us first. Most problems can be sorted out quickly. Before starting any claim, email [email protected] with your name, the email address or phone number on your account, what the problem is and what you're asking for. We'll do the same if we have a claim against you. Both of us agree to try, in good faith, to resolve it for 60 days before starting arbitration or a court case.
Arbitration. If we can't resolve it, you and Intime agree that any dispute arising from these terms or the service will be settled by final, binding arbitration between you and Intime individually, and not in court. The arbitration will be run by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. It can take place by video or phone, or in the county where you live. For claims under $10,000, you may choose to have it decided on documents alone. The arbitrator can award you the same individual relief a court could.
Fees. Your share of the filing fee will be no more than the fee to file a case in court. Intime will pay the rest of the AAA's fees and the arbitrator's fees, unless the arbitrator finds your claim was frivolous.
No class actions. You and Intime may bring claims only on your own behalf, and not as a plaintiff or class member in any class, collective or representative action. The arbitrator may not combine more than one person's claims.
What isn't covered. Either of us may instead bring an individual claim in small claims court, if it qualifies. Either of us may go to court to stop the other from infringing intellectual property. And this section doesn't stop you from bringing a matter to the attention of a government agency.
Opting out. You can opt out of arbitration by emailing [email protected] within 30 days of first creating your account. Include your name, the email address or phone number on your account, and a clear statement that you want to opt out of arbitration. If you opt out, disputes will go to the courts described in section 19. Opting out doesn't affect anything else in these terms.
If part of this section can't be enforced. If the class action waiver is found unenforceable for a claim, that claim must be decided by a court, not in arbitration. If any other part of this section is found unenforceable, the rest still applies.
These terms are governed by the Federal Arbitration Act and, apart from that, by the laws of the State of New York, without regard to its conflict of laws rules. Any dispute that isn't arbitrated, and any action to enforce an arbitration decision, will be heard in the state or federal courts in New York County, New York, and you and Intime agree to their jurisdiction. This doesn't take away any protection you have under the consumer laws of the state where you live.
As far as the law allows, you agree to cover Intime's losses and reasonable legal costs if someone makes a claim against us because of what you posted, how you behaved toward another member, or your breaking of these terms or the law.
You can delete your account at any time in the app, under Settings. Your profile disappears from Intime straight away. What we keep afterwards, and for how long, is set out in our Privacy Policy.
We may suspend or close your account if you break these terms, if we're required to by law, or if we believe it's needed to protect other members or Intime. If we close your account for breaking these terms, you won't get a refund for any time left on a subscription, unless the law requires one. We may also change, pause or stop any part of the service. If we stop the whole service, we'll give you notice where we can.
Sections 7 (for copies we're allowed to keep), 13, 16, 17, 18, 19, 20 and 24 continue after your account ends.
If you downloaded Intime from the Apple App Store, you and Intime agree that:
If you downloaded Intime from Google Play, Google's terms for Google Play also apply to your download and purchases.
We may update these terms as Intime changes or the law does. If we make an important change, we'll tell you in the app or by email at least 30 days before it takes effect, unless it has to happen sooner for legal or safety reasons. The date at the top of this page shows when the terms last changed. If you keep using Intime after a change takes effect, you accept the new terms. If you don't agree, you can delete your account.
A change to section 18 won't apply to a dispute we already knew about before the change.
Questions about these terms: [email protected].
Help with your account or Intime+: [email protected].
Safety concerns: [email protected], or report from the app for the fastest response.
Privacy: [email protected].
By post: Zynetra Digital Innovations Limited, Landwey Investment Limited, Oko Addo, Ajah, Lagos 101245, Nigeria. Email reaches us much sooner.
If you're in danger, call 911.